MISSED-CALL RECOVERY

Keep Working.
We’ll Catch The Customer.

Stay focused under the hood. While your wrenches are turning, Baykeep instantly answers missed calls, captures customer vehicle details, and books high-value repair jobs straight into your service schedule.

Call RecoveredJust Now · Baykeep AI
2021 Chevy Silverado · Brake Squeal
Captured intent, VIN lookup initiated, booked for Thu 8:30 AM

THE LEAKING REVENUE

Greasy Hands.
Ringing Phones.

You are deep under a hood on a complex diagnostic or wrestling a seized control arm under the rack. Across thirty feet of concrete, the shop desk phone starts blaring. You scrub black grease onto a shop towel and scramble across the bay, but before your boots reach the front counter, the chime cuts off.

No voicemail. A motorist with grinding brakes or a smoking radiator doesn't leave messages. They hang up, tap the very next auto repair listing on Google Maps, and hand a four-figure ticket straight to the dealer across town.

A rugged workshop desk phone ringing on a grease-marked workbench in an auto repair garage

BK-SYS // AUTOMATED RECOVERY PROTOCOL

The Recovery Loop

When your hands are covered in grease and you're under the hood, Baykeep engages the motorist in under 7 seconds — stopping them from dialing the next shop on Google.

STEP 01 // BK-RECOVERY

Miss The Call

Your shop phone rings while you're deep inside a transmission rebuild or diagnosing a check-engine code. Never drop a torque wrench to chase a ringing landline.

TEL PROTOCOL // DETECTEDInbound (512) 839-4021 • 0 rings answered• Auto-triggered Baykeep hook

STEP 02 // BK-RECOVERY

Instant Text

Within seconds, Baykeep fires a personalized SMS directly to the driver's phone. They realize you didn't ignore them: you're working, ready, and attentive.

OUTBOUND SMS // 4.8 SEC LATENCY"Hey! Hands are full in the service bay. How can we help with your vehicle today?"

STEP 03 // BK-RECOVERY

Capture The Job

The driver texts back their exact symptoms and availability. You review the thread on your tablet when you wipe off, booking high-margin repair work without phone tag.

INBOUND REPLY // CONVERTED"Front brakes squealing on '18 F-150. Can I drop it off tomorrow 8am?"• Estimate Stage: Queued in CRM

TACTICAL UTILITY

Built For The
Shop Floor

Zero marketing buzzwords, zero complex training manuals. Just two hardened automated tools built to capture stranded revenue while technicians stay focused on the bays.

FEATURE 01 // DISPATCH SYSTEM

Automated Follow-Ups

When an inbound call rings out during peak shop hours, the system fires a customized SMS within 8 seconds. It answers the customer before they dial the second auto shop on Google search.

  • Sub-10 second trigger window immediately locks in the caller
  • Collects year, make, model, and reported symptoms via conversational text
  • Routes booked arrival windows directly to your front service writer
Automotive technician inspecting an engine bay while receiving real-time work orders on a tablet
LIVE SHOP PULSE
BAY 1: FRONT ROTORS & PADS IN PROGRESS // BAY 2: TIMING BELT SERVICE COMPLETED // BAYKEEP: RECOVERED MISSED CALL (817) 542-0192 [ESTIMATE SENT: $640] // BAY 3: DIAGNOSTIC SCAN ACTIVE // BAYKEEP: RECOVERED MISSED CALL (469) 219-8831 [BAY RESERVED 14:30] BAY 1: FRONT ROTORS & PADS IN PROGRESS // BAY 2: TIMING BELT SERVICE COMPLETED // BAYKEEP: RECOVERED MISSED CALL (817) 542-0192 [ESTIMATE SENT: $640] // BAY 3: DIAGNOSTIC SCAN ACTIVE // BAYKEEP: RECOVERED MISSED CALL (469) 219-8831 [BAY RESERVED 14:30]
Automotive repair shop service desk showing clear lead tracking roster and schedule board

FEATURE 02 // REVENUE AUDIT

Lead Tracking & Job Log

A clean, unvarnished feed showing every saved inquiry, customer name, vehicle info, and job value. Service writers review verified opportunities without digging through messy voicemail boxes.

  • Single-screen ledger updated in real time as callers reply
  • Tag jobs by ticket value from routine oil flushes to full engine rebuilds
  • One-tap push straight into your primary shop management software

TRANSPARENT SHOP ROI

Save One Job.
It Pays For Itself.

Average repair ticket across independent shops: $485. Recovering a single missed brake job or diagnostic call covers your entire month. Zero contracts, zero setup fees.

FOR INDEPENDENT TECHS

Standard Bay

$149/ month per shop

Essential missed-call text recovery built for owner-operators who want instant response while working on the rack.

  • Instant automated text sent within 45 seconds of every missed call
  • Customized shop booking link & interactive service intake menu
  • Dedicated mobile dispatch notifications directly to your phone
  • Customer callback priority queue with call transcription summary
  • Simple 15-minute phone line setup with zero hardware changes

MOST POPULAR // MULTI-BAY SHOPS

Pro Shop

$249/ month per shop

Engineered for busy multi-tech facilities handling heavy daily call volume who need team routing and ROI tracking.

  • Everything included in Standard Bay core recovery
  • Multi-bay technician team routing and synchronized lead dispatch
  • Live revenue dashboard tracking missed-to-booked ticket values
  • After-hours emergency triage filter with automated booking hold
  • VIP priority onboarding with customized service rate card integration

BK-GUARANTEE // If Baykeep doesn't recover at least 2 repair jobs in your first 30 days, your subscription is completely refunded.

INSTANT CALL RESCUE

Stop Losing Customers
To The Voicemail

Keep working on the car. We'll catch the customer. Baykeep detects unreturned calls in seconds, confirms vehicle service needs, and books the repair order before they ring your competitor.

15-minute remote setup  •  Integrates with leading shop management tools  •  No setup fees